Digital Transformation in Light of the E-Government Development Index (EGDI)

Abstract

This study aimed to identify the concept of e-government through the United Nations E-Government Development Index (EGDI), in addition to the most important sub-indicators specified for the latter, represented by the Online Services Index (OSI), the Telecommunications Infrastructure Index (TII), and the Human Capital Index (HCI). It was concluded through the figures provided by the United Nations for the main index and sub-indicators that there is a disparity in the results achieved and there is a slight improvement between 2022 and 2024 in the overall total, which puts the countries affiliated with the United Nations in great challenges in order to improve these indicators that reflect the extent of achieving real development of e-governments across these countries.