IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES

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Anurag Kumar Srivastava, Shakti Rajan Mohapatra, Manit Mishra

Abstract

Purpose - This article aims to investigate the relationship between network connectivity and customer satisfaction in 3G and 4G mobile phone services. This impact of factor, indicates that consumer preference in mobile phone services.

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