"Evaluating the Effects of Digital Surveillance on Employee Job Satisfaction: A Cross-Industry Study in Punjab, India"

Abstract

The present study aimed to examine the impact of digital surveillance on employee job satisfaction across various industries in the State of Punjab, India. The research employed a quantitative approach and data was collected from 250 employees working in the public and private sector in both service and manufacturing industries through a survey questionnaire. Descriptive statistics and t-tests were used to analyze the data collected. The study found that digital surveillance practices had a negative impact on employee job satisfaction. Additionally, the study revealed differences in the impact of digital surveillance on job satisfaction among employees in different industries. The findings of the study can be used by employers to ensure transparent and fair surveillance policies that build trust with their employees. The study's original contribution lies in its specific focus on the impact of digital surveillance on employee job satisfaction, an essential aspect of employee well-being and organizational performance. However, the study's limitations include its focus only on the State of Punjab, limiting the generalizability of its findings to other regions in India.