Impact of Emotional Intelligence and Leadership Style of Managers on Team’s Performance in BFSI industry

Abstract

This present research article aims at finding out the influence of leadership and emotional intelligence (EI) on team presentation in the banking, financial services, and insurance (BFSI) organization. It is pertinent for managers to comprehend the features related to emotional intelligence in the current era because competitive advantage is being enhanced through human capital. This study aims at evaluating the association amongst leadership as well EI on team performance. This paper’s field of study concerns how these factors affect the architecture of organisational teams, team performance, and work effectiveness of BFSI organisations. Secondary research is adopted from the managers and the team members of BFSI sector through the interviews and questionnaires with a mixture of both quantitative as well as the qualitative approach. Conferring to paper, there was a positive relationship amongst EI and organizational performance especially for transformational leaders. To underwrite to this mark of current investigation this work examines into the area that concerning the interaction between the leadership styles and emotional intelligence for enhancing team performance in the BFSI market.