Evaluating Empl Oyee Training and Development Programs: Ahp-Based Assessment of Effectiveness and Efficiency

Abstract

This study evaluates employee training and development programs using the Analytic Hierarchy Process (AHP) to identify the most effective and efficient methods for enhancing employee performance and supporting organizational growth. The research focuses on three primary training alternatives: In-House Training Programs, External Training Providers, and Online Training Modules. Key attributes considered in the evaluation include Training Effectiveness, Cost-Efficiency, Time Commitment, Program Relevance, and Employee Satisfaction. The AHP analysis reveals that In-House Training Programs are the most advantageous overall, offering superior alignment with organizational needs, cost-effectiveness, and high employee satisfaction. External Training Providers and Online Training Modules also present valuable benefits but are less optimal in specific areas compared to in-house options. The study concludes that a strategic integration of these training methods can provide a well-rounded approach to employee development, enhancing both individual performance and organizational success.