Building High-Performance Cross-Cultural Teams: Hr Innovation Strategies For Globalized Hotel Operations

Abstract

The study aimed to examine the role of HR innovation in enhancing teamwork and performance among culturally diverse hotel employees and to assess the effectiveness of various HR strategies in globalized hotel operations. Data were collected from a sample of 150 hotel employees across multiple departments using structured questionnaires. Descriptive and inferential statistical methods, including percentage analysis, descriptive statistics and one-way ANOVA, are employed to analyse the data. The results revealed that HR innovation significantly improves cross-cultural teamwork, with higher-level employees perceiving multicultural team dynamics, conflict-resolution mechanisms, and innovative HR tools as more effective than operational staff. The study highlights the importance of integrating HR innovation with cross-cultural best practices to enhance productivity, communication, and overall team performance. The findings suggest that hotel management should adopt innovative HR tools and strategies to build high-performance, culturally cohesive teams.