The Impact of Intelligent Systems on Talent Management Digitalization in the Era of Industry Revolution

Abstract

Artificial Intelligence (AI) brought forth advanced technologies such as robotics and the Internet of Things (IoT) to significantly transform workplace activity. Accuracy, effectiveness, and agility form the main elements of Industry Revolution based on these developments.  As businesses enter this new industrial age, human resource (HR) services become more strategic.  In order to meet new challenges and accommodate Industry 4.0's digital needs, HR functions have to adapt. This article discusses the impact of AI on HR digitization, placing emphasis on practical applications within Industry 4.0.  Respondents of the study were 270 HR professionals from the manufacturing, services, and information technology (IT) sectors.  Three areas of HR readiness are investigated, in addition to five significant areas of application of AI in HR.  Statistical Package for the Social Sciences (SPSS) and Analysis of Moment Structures (AMOS) were used to analyze the data. Organizational analytics are critical to achieving long-term growth, the results suggest.  Increasing HR's agility and capability is a key contribution from all five AI application areas.  A key by-product of embedding AI in HR work has also been improved workplace health and safety.