Role of Motivation in Improving Workplace Safety Culture in Telecom Industry: An Analysis

Abstract

The empirical verification of the structural relationship between risk factors, safety motivation, and safety behavior as perceived by telecom workers was the focus of this study. The following significant findings were obtained from an investigation that was carried out on field employees at Indian telecom companies. Personal, cultural, and institutional factors were found to have a significant positive effect on workers' safety motivation among the risk factors perceived by telecom workers. Second, employees' safety behavior was significantly improved by their safety motivation. Thirdly, workers' safety behavior was not significantly affected by personal, cultural, or institutional factors among the soft telecom companies' risk factors. Fourth, safety motivation affected all risk-causing factors perceived by workers, including personal, cultural, and institutional factors. This study examines the effects of risk-causing factors perceived by carrier worker safety motivation and behavior in order to prevent and mitigate industrial accidents.