The Status of Unorganized Workers in Digital Platforms (Gig Economy): Opportunities and Challenges

Abstract

This research analysis the status of unorganized workers in India’s digital platforms (gig economy), with a special focus on the opportunities and challenges they face. The gig economy has provided opportunities such as flexible working hours, income prospects, and skill development, particularly for low-skilled workers, whose average monthly income is approximately INR 29,375. However, job instability (62% of workers face income volatility), lack of social security (only 15% have access to benefits), and exploitation (55% of female workers affected) remain significant challenges. The study employs a mixed-method approach, including analysis of secondary sources. Statistical and thematic analyses reveal that gender, age, and regional disparities affect equitable access to gig economy benefits, with women and rural workers particularly impacted. The study proposes policy recommendations focusing on social security, platform regulation, and inclusive development to ensure the welfare of unorganized workers in the gig economy.