"The Impact of Change Management Practices on Employee Resistance and Acceptance”: A Case Study Analysis

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Bhawna Sharma, Simran, Mamta Rani, Ravleen Kaur

Abstract

This study examines the impact of change management practices on employee resistance and acceptance within a large multinational corporation. Through a qualitative case study approach, the research investigates the specific strategies employed to manage organizational change, explores employee reactions to these changes, and evaluates the overall effectiveness of these practices in facilitating a smooth transition. Data was collected through semi-structured interviews, focus groups, and document analysis, involving participants from various levels and departments within the organization. Findings reveal that comprehensive communication, employee involvement, leadership commitment, and the use of change champions significantly reduced resistance and fostered acceptance. The study highlights the critical role of effective change management practices in achieving successful organizational change, offering valuable insights for both practitioners and researchers.

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