Enhancing Employee Satisfaction and Retention in Private Hospitals: A Comprehensive Analysis of Job Dynamics, Attrition Factors, And Strategic Interventions in Bengaluru's Hospital Sector

Abstract

This survey-based research delves into the intricacies of employee satisfaction and retention in the private hospital sector in Bengaluru, India. The study encompasses diverse perspectives from hospital professionals holding various positions, ranging from Registered Nurses and Medical Doctors to Administrative Staff and Allied Health Professionals. The questionnaire explores key factors influencing job satisfaction, such as the level of education, years of experience, and specific aspects contributing to overall satisfaction. Additionally, it scrutinizes the impact of attrition factors, including opportunities for career advancement, compensation and benefits, workload, and employee recognition. The survey investigates the effectiveness of existing retention strategies, such as mentorship programs, competitive compensation packages, and recognition initiatives. Participants are also asked about the adequacy of professional development opportunities and how enhancing training programs could potentially impact retention. Compensation and benefits are examined in detail, probing the satisfaction levels and assessing the perceived influence of the compensation structure on employee retention. Work-life balance is another critical dimension, evaluated in terms of its impact on employee retention within the dynamic hospital sector. Communication channels within departments, leadership and management styles, perceived job security, and growth opportunities are scrutinized to understand their correlation with employee satisfaction and retention. The organizational culture's role in contributing to employee satisfaction and retention is also explored, examining collaborative, inclusive, traditional, or toxic work environments. The survey captures the repercussions of the COVID-19 pandemic on employee retention and attrition, elucidating specific challenges faced and strategies employed during this unprecedented period. Furthermore, it addresses the importance of diversity and inclusion initiatives and their impact on employee satisfaction and retention.Finally, employee engagement is examined as a potential catalyst for retention, with insights into how measurement methods, such as surveys, evaluations, and participation in workplace events, correlate with job satisfaction and commitment.This comprehensive survey provides valuable insights that can guide private hospitals in Bengaluru in tailring effective strategies to enhance employee satisfaction and retention, ultimately contributing to the resilience and success of the hospital workforce in the region.