A Comparison between the different E-Shopping Platforms and their return policies

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Paridhi Sharma, Seema Ghanghas


The arrival of the internet promoted the development of various web-based retailers in our country. E-commerce became an important part of the Indian Economy with the advancement in technology and this took a hike during the pandemic time when the country shifted to an online platform for everything which enhanced the market, and every vendor tried to be part of the online platform. The paper focuses on the comparative analysis of a few online retailers such as Amazon, Flipkart, Myntra, and Zara in India and their return policies. This effort mentioned below is a portrait of India’s web-based buying and selling place including their return policies as well as giving a brief picture of E-Commerce, its types, benefits, and disadvantages.

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