The Impact of Employee Feedback on the Effectiveness of Performance Appraisal Systems in Fostering Organisational Commitment

Abstract

Feedback is a critical component in enhancing employee job satisfaction and organisational commitment. Performance appraisal systems, which evaluate employee performance, provide constructive feedback, and inform decisions about compensation, promotions, and development, are essential for fostering a productive and loyal workforce. The nature and delivery of feedback following appraisals have a significant impact on employee morale and overall job satisfaction. However, challenges persist in ensuring consistent job satisfaction, including inconsistent processes, a lack of managerial training, biases, and a perceived disconnect between feedback and tangible outcomes. Further research is needed to understand human behaviour, compensation policies, personal characteristics, telecommuting, motivation, recognition, and organisational support within workplace dynamics. A feedback-rich environment can enhance employee engagement, loyalty, and commitment, driving long-term organisational success.