IMPACT OF HYBRID WORK MODEL ON WORKPLACE HAPPINESS-A STUDY OF THE IT SECTOR IN NCR

Abstract

The hybrid work paradigm, combining remote and in-office work, has become a disruptive strategy in contemporary organizational environments, especially in the Information Technology (IT) industry. This research examines the influence of the hybrid work paradigm on employee satisfaction, concentrating on individuals in the National Capital Region (NCR) of India. Data was obtained from IT workers using a quantitative study approach, utilising standardised questionnaires with a 5-point Likert scale to assess characteristics like flexibility, communication efficacy, work-life balance, and leadership support.