Emotional Intelligence in Leadership: A Cross-Cultural Analysis of Employee Engagement and Retention

Abstract

This study explores the critical role of emotional intelligence (EI) in leadership and its influence on employee engagement and retention across diverse cultural contexts. Emotional intelligence, encompassing self-awareness, self-regulation, empathy, and social skills, has emerged as a cornerstone of effective leadership, especially in globalized work environments. By examining leadership behaviors in different cultural settings, this research identifies key EI dimensions that enhance employee satisfaction and organizational commitment. The findings reveal that emotionally intelligent leaders foster higher engagement levels and reduced turnover rates, with cultural nuances influencing the application and perception of EI. Practical recommendations for integrating emotional intelligence into leadership training and strategies are provided, offering a roadmap for organizations aiming to build resilient, inclusive, and high-performing teams.