Consumer Privacy Concerns and Marketing: Navigating the Post-GDPR Landscape
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Abstract
This study investigates the post-General Data Protection Regulation (GDPR) landscape, focusing on consumer privacy preferences, marketing effectiveness, and business trust. Through a quantitative approach, we analyze data from various tables, including consumer privacy preferences, the impact on marketing effectiveness, and trust in businesses post-GDPR. Our findings reveal a significant increase in explicit consent for data use and a heightened desire for control over personalization, indicating a positive shift in consumer privacy preferences. While personalized content sees a decline in perceived effectiveness, permission-based marketing and transparency in communications show enhancement. Trust in businesses' data handling practices improves overall, yet a decrease in willingness to share data suggests a cautious consumer stance. Chi-square and paired sample t-tests demonstrate significant associations between awareness of GDPR, explicit consent, and marketing effectiveness. The Pearson Correlation Matrix indicates complex relationships between trust indicators. These insights contribute to a nuanced understanding of the evolving consumer landscape post-GDPR, emphasizing the need for businesses to adapt marketing strategies transparently and navigate privacy concerns to foster trust in the digital era.