Consumer Privacy Concerns and Marketing: Navigating the Post-GDPR Landscape

Main Article Content

K. Narendra Kumar, Pooja Singh, N. Kogila, Syed Hassan, Imam Gardezi, Shilpi Singh, Abdulla Basha A

Abstract

This study investigates the post-General Data Protection Regulation (GDPR) landscape, focusing on consumer privacy preferences, marketing effectiveness, and business trust. Through a quantitative approach, we analyze data from various tables, including consumer privacy preferences, the impact on marketing effectiveness, and trust in businesses post-GDPR. Our findings reveal a significant increase in explicit consent for data use and a heightened desire for control over personalization, indicating a positive shift in consumer privacy preferences. While personalized content sees a decline in perceived effectiveness, permission-based marketing and transparency in communications show enhancement. Trust in businesses' data handling practices improves overall, yet a decrease in willingness to share data suggests a cautious consumer stance. Chi-square and paired sample t-tests demonstrate significant associations between awareness of GDPR, explicit consent, and marketing effectiveness. The Pearson Correlation Matrix indicates complex relationships between trust indicators. These insights contribute to a nuanced understanding of the evolving consumer landscape post-GDPR, emphasizing the need for businesses to adapt marketing strategies transparently and navigate privacy concerns to foster trust in the digital era.

Article Details

Section
Articles