Exploring the Key Human Resource Management Practices Affecting Employee Retention in West Bengal's Fhrai Hotels.

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1Abhijit Ghosh, Reena Sharma, Urvashi Kumari, Parvadhavardhini Gopalakrishnan

Abstract

This research examines the intricacies of employee retention in FHRAI (Federation of Hotel & Restaurant Associations of India) establishments in West Bengal. An investigation of the different facets of human resource management (HRM) practices and the impact such practices have on the performance of organizations is carried out. The goals of this study are to identify the crucial HRM practices, analyze their impact on employee retention, and provide suggestions for improving HRM methods. The research utilizes a quantitative method and includes questionnaires to acquire data from a sample of 100 workers. According to the results, there are significant relationships between human resource management methods and employee retention. These findings highlight the value of performance-based incentives, training and development programs, and participative decision-making processes. The results emphasize the need for FHRAI hotels to give priority to employee engagement, acknowledge the significance of participative management, and allocate resources to comprehensive HRM initiatives in order to cultivate a favorable work environment and achieve organizational success. Ultimately, the research provides practical insights and suggestions for FHRAI hotels in West Bengal to improve their HRM procedures, boost employee happiness, and attain long-term success in the fiercely competitive hospitality business.

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