Online Education During Covid-19: Issues and Challenges. A Case Study of Jammu Region, India

During pandemic the education system got tremendously affected which had direct impact on educational institutions as well as the student community. In the pandemic crisis, majority of the educational institutes have changed the education system from offline to online (digitalization of education). The main objective of the study is to understand the impact of digitization of education on student community as well as their family and the teacher community. The study is qualitative in nature. Study has used random sampling and focus group discussion method to highlight the issues and challenges in the process of digitalization of education system. The digitalization of education has further put economic burden on family, such as to provide internet facilities, laptop and smartphone. The study has further observed that students living in far flung areas do not have the internet facilities nor the technology through which they can attend the classes. Most of the parents also stated that their children are suffering from health issues such as mental health, and problems of eye sight, and stress.