Role of Total quality Management and Six Sigma in Manufacturing Industry

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Namrata Prakash, Shruti Sharma, Darwin M Cacal

Abstract

The industrial sector frequently employs Total Quality Management (TQM) and Six Sigma as prominent approaches to raise the effectiveness and quality of their products. Continuous improvement, customer happiness, and staff involvement in the production process are all key components of the TQM management philosophy. Contrarily, Six Sigma is a data-driven strategy that concentrates on lowering errors and variability in the production process. TQM and Six Sigma deployment can have a variety of positive effects on the manufacturing sector, including better product quality, more productivity, and lower costs. TQM aids in locating and resolving the underlying causes of quality problems, whereas Six Sigma offers a structured method for information analysis and problem-solving. Manufacturing businesses can enhance their production processes and raise customer satisfaction by implementing these approaches. Thus, TQM and Six Sigma are crucial tools for manufacturing firms that want to attain operational excellence, and their application can significantly raise the quality of their output and their general effectiveness.

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