Role of Workplace Automation in Enhancing Performance and Efficiency: An Empirical Study of Emerging Organizations

Abstract

Automation has changed the work of companies and helped them do their day-to-day tasks as easily as possible. The first changing technology has impacted people around the world and their need to select the right automation tool that fits best for their business and according to its needs. Automation is not a new concept, but the implementation of artificial intelligence has gained more attention in recent years. Automation has made a big improvement in the working of companies and their processes; it also helps to understand customer needs and helps in making accurate choices. The automation help organisation, in making their work smoother, does things more efficiently and quickly adjusts to the changing conditions in the market. The automation also helps in understanding the customer and making products better. There are ample automation tools available for companies working in various niches. Robotic process automation, intelligent automation, inventory automation, and audit automation are just a few examples that have made business processes as easy as possible. As ample of 227 was collected from people working in different organization. Four factors that determine the Role of Workplace Automation in Enhancing Performance and Efficiency are Reduced Human Errors, Cost Reduction, Faster Task Execution, and Competitive Advantage.