Role of Emotional Intelligence in Leadership and Communication: An Empirical Study

Abstract

The core competencies that define a person, including the capacity to manage one’s emotions and the innate capacity to engage in productive relationship, are the subject of emotional intelligence. A good illustration of emotional intelligence in practice could be one's capacity to interact effectively for the advantage of a favourable conversation. According to the definition, emotional intelligence entails transitioning from a unipersonal to an impersonal viewpoint, from internal talents of understanding oneself to communication skills applied in contact. It is considered that frames of reference are the capacity to comprehend feelings and behave sensibly in interpersonal relationships in order to support the growth of interpersonal skills and maintain a positive relationship. The quote “Understand oneself” finds application in this situation through the control of emotions and their contextual adjustment, with the goal of getting to understand others and communicating constructively, for the advantage of communicating effectively.