"Who Finds Fulfillment at Work? Analyzing Job Satisfaction Disparities by Demographic Groups in Healthcare Settings of Mumbai City"

Abstract

In the healthcare industry, job satisfaction has a significant impact on quality, productivity, effectiveness, and healthcare costs.  An understanding of the factors impacting performance and job satisfaction of healthcare workers is essential to the success of organizations.

This research examines job satisfaction disparities among healthcare workers in Mumbai City across key demographic groups, including age, marital status, professional qualifications, work experience, organizational tenure, and employment status. The primary objective was to identify how these factors differentially influence satisfaction dimensions such as relationships with colleagues and supervisors, perceptions of management concern, work's impact on physical health, skill utilization, wage satisfaction, and overall job fulfillment. By addressing these disparities, the study aims to highlight psychosocial influences in urban Indian healthcare settings, where workforce retention challenges persist amid high demands.