An Empirical Study of Conflict Management in the Workplace and Its Influence on Team Efficiency & Employee Behaviour

Abstract

Conflict is an unavoidable facet of organizational life rising from transformations in goals, morals, perceptions & resource limitations. How establishments accomplish conflict significantly impacts team efficiency (TE) & employee behaviour (EB). The current empirical research observes the relationship between conflict_management (CM) styles as well as their influence on team_efficiency (TE) & employee_behaviour (EB). Using a structured organized questionnaire, primary data were gathered from 166 employees who are working in software companies located at Bhubaneswar. Statistical testing tools like descriptive statistical analysis, reliability analysis (Cronbach Apha), correlation analysis along with regression test analysis were applied to test the research hypothesis. The findings of the study reveals that collaborative & flexible conflict_management (CM) styles completely impact team_efficiency (TE) & constructive employee_behaviour (EB), while evading & challenging styles have a undesirable or insignificant influence. The research also provides practical inferences for administrators & HR professionals to foster a strong work atmosphere through active conflict_management (CM) practices.