Organizational Agility Through Re-skilling: HR Strategies for Sustained Performance in the Digital Era

Abstract

In the digital era, rapid advancements in automation, robotics, and artificial intelligence are redefining the nature of work and posing significant challenges for organizations, particularly in attracting, developing, and retaining critical talent. As job roles evolve with technological transformation, organizations increasingly recognize the strategic urgency of up-skilling and re-skilling their existing workforce. This conceptual-empirical paper draws upon current literature and primary data to highlight the growing importance of retraining initiatives in navigating digital disruption. It explores the emerging challenges faced by HR leaders who must reimagine learning and development frameworks as a core organizational priority. A sample of 250 professionals across Indian IT, BFSI, and manufacturing sectors is analyzed to assess how reskilling and AI-enabled learning impact workforce agility, engagement, and retention. Findings emphasize the need for transformative HR practices to drive workforce agility and organizational effectiveness. The paper concludes with implications and a future research agenda.