RANJANA JADAUN, MUKUND P SINGH, DATWIN M CACAL. Customer Satisfaction for Retail Banking Services in India: A Comparative Study of Private and Public Sector Banks. Journal of Informatics Education and Research, [S. l.], v. 3, n. 1, 2023. DOI: 10.52783/jier.v3i1.66. Disponível em: https://jier.org/index.php/journal/article/view/66. Acesso em: 12 mar. 2026.