KARRI SRINIVASU. Developing A Scale to Measure Passengers’ Perception of Technology Enabled Service Quality in Public Transportation. Journal of Informatics Education and Research, [S. l.], v. 5, n. 2, 2025. Disponível em: https://jier.org/index.php/journal/article/view/2559. Acesso em: 15 mar. 2026.