MONIKA SHARMA, S. V. A. M. A.; DEEPAK SINGH BHADAURIA, SUMEET GUPTA, R. K. K. K. S. S. Exploring the Impact of Digital Transformation on Business Operations and Customer Experience. Journal of Informatics Education and Research, [S. l.], v. 4, n. 3, 2024. DOI: 10.52783/jier.v4i3.1297. Disponível em: https://jier.org/index.php/journal/article/view/1297. Acesso em: 16 mar. 2026.