Self-Service Technologies: Identifying Potential Future Avenues for Indian Service Sector. Journal of Informatics Education and Research, [S. l.], v. 3, n. 2, 2023. DOI: 10.52783/jier.v3i2.216. Disponível em: https://jier.org/index.php/journal/article/view/216. Acesso em: 11 aug. 2026.