Impact of Trust and Service Quality on Retail Banking Customers’ Satisfaction and Loyalty. Journal of Informatics Education and Research, [S. l.], v. 4, n. 3, 2024. DOI: 10.52783/jier.v4i3.1623. Disponível em: https://jier.org/index.php/journal/article/view/1623. Acesso em: 29 apr. 2026.