Arun Chakraborty, Prof. Dr. Karunesh Saxena, & Dr. Jyoti Dashora. (2025). A case study on challenges during improving service flexibility of OPD Operations at 300 Bedded Multispecialty Hospital in Western India. Journal of Informatics Education and Research, 5(3). https://doi.org/10.52783/jier.v5i3.3657