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Vijayakumar Thota, Kotha Kiran Kumar, Farheen Ahmad, Prashant Mishra, Dhammpal Nivarttirao Ghumbre, Avinash Kumar Mishra. Customer Relationship Management Personalization and Automation for Enhanced Customer Engagement. jier [Internet]. 2023 Dec. 31 [cited 2026 Apr. 2];3(2). Available from: http://jier.org/index.php/journal/article/view/482